(Originally posted to Goodreads August 1, 2016)
I read this for work, for my department’s professional development. Interesting and at times difficult read. It stirred up bad memories of a former, very abusive work environment, for one, but it also had the unintended effect of causing me to reflect on my own behaviors on the job. I can pinpoint many times in my working life when I was the difficult person. In that sense, the book can be an invaluable tool, especially now that I’m the director of my department.